Change Management for SAP Applications

Challenge

Change control of SAP applications is more than just a matter of the Transport Management System.

SAP customers are able to support the organisational processes from change requests, change implementation  and testing with SAP Solution Manager.

Customer's overall IT Service Management landscape might consist out of several ITSM systems and services maybe performed with across various internal and external service providers onsite, nearshore or offshore.

In addition, particular data security classifications must be considered in the company environment for processing changes.


Solution

With a strong background in IT Service Management methodologies like ITIL and ISO 20000 we offer individual consulting services for the process improvement initiatives in IT operations.


Our consultants

  • analyse the current situation of the ITSM tool landscape, existing process and impacted organisations
  • outline a concept to use SAP Solution Manager in that environment
  • setup a detailed process blueprint
  • set up and drive the implementation project for ChaRM with SAP Solution Manager


Testimonials

References are available upon request.


References include job assigmnents in industry segments like telecommunication and oil & gas.


Additional Information

For further information please don't hesitate to contact us.

We are looking forward to answering your inquiry.